FAQ

Q: Are you a manufacturer or a trade company? 
A: We are a factory with 20-year history . The location is No. 790 Gongmao Street (N),Wucheng Area , Jinhua 321018 Zhejiang China. You can search it on Google and welcome to visit at any time.

 Q:Can you label or print the package ?

A: Yes, we can. We could offer various printing ways: the screen printing, hot stamping, offset printing, labeling and etc.Start with molding development, silk screen, hot stamping, vacuum metalized, UV coating assembling lines processing, them are all made in house.

Q:Do you offer creating new packaging box service?

A: Yes, we created new molds based on clients' requirements.

Q:Can I get some sample before placing order and how long for a sample?

A:Of course, we support samples and small orders. delivery time 1-3 days in China.

For customized samples, sample cost are various according to your item. 7-10 days for pre-production sample. 

Q:How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q: How long do you repond to customers? 
A: Our working hours are from 8:00 am to 5:00 PM China time(+8), on which your inquiry will be promoptly replied within 2 hours . For other times, we will reply you as soon as we get to office.

 Q: What is your payment terms?

A: 30% T/T deposit, 70% balance before delivery; 100% TT in advance.

Q: How do you control the quality?

A:We will make samples to test before mass production. If sample approved by client, we will begin mass production.

We will make 100% inspection during production,  then do random inspection before packing, we will pictures after packing.