Q1. What is your terms of packing?
A: Generally, for the EPDM granules or SBR granules, AOX's standard package is 25 kilograms per bag, 40 bags on one pallet. For the most port of USA and EU, 16 pallets fit for one 20 GP, gross weight under 17 metric tons, and 20 pallets fit for 40 GP, gross weight under 21 metric tons.

Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages
before you pay the balance.

Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.

Q4. How about your delivery time?
A: For Crumb Rubber production, quantity under 50 metric tons, leading time is about 7 working days. Leading time of special color granules depends the quantity of order.
    For PU Adhesives and PU Sport Flooring Material, quantity under five 20GP (about 50 metric tons), leading time is about 15 working days.
    For the Preset Athletic Track Roll Material, quantity less than 10,000 square meters, leading time is 10 working days.
    For the Artificial Grass Turf, quantity less than 10,000 square meters, leading time is 15 working days.
    The sales of AOFLY will keep in touch with you on every procedure. All the OEM order, the leading time should be confirmed with the sales.

Q5. Can you produce according to the samples?
A: Yes, OEM is welcomed. 

Q6.  What is your sample policy?
A: We can supply the free sample if we have ready goods in stock, but the customers have to bear the courier cost.

Q7.  Do you test all your goods before delivery?
A: Yes, we have 100% test before package.

Q8:  How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers benefit ;
     2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.