iFLYTEK AI Call Center System

iFLYTEK AI Call Center System is a smart and integrated system which supports natural language interaction between outbound call systems and users. It can be tailored to address various scenerio needs for local authorities and different industrial administrations, saving manpower and enhancing efficacy. It has been applied in China and South Korea to combat the spread of Coronavirus. It helped to screen high-risk individuals by making follow-up phone calls or sending SMS, avoiding manpower survey and reducing risks of cross-infection. It also helped the health administration to distribute antiepidemic upadtes to local residents, increasing their awareness and avoiding panic. 

●      Only three steps are required to implement outbound call system: configure outbound business intent, construct outbound business process, and establish batch outbound tasks.

●      Provide flexible project construction solutions and integration methods that can be easily expanded

●      Real-time dashboard monitoring function provides multi-dimensional monitoring, filtering and analysis of caller data, and recording the entire process of human-machine interaction

●      Support different industries, like health management, bank, insurance etc.